Privacy policy

Welcome to IBM Market, a multivendor ecommerce platform  ("we," "us," or "our"). This Privacy Policy is designed to inform you about our practices regarding the collection, use, and disclosure of information we receive from users of IBM Market (the "Platform").

By using IBM Market, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Platform.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

  • Personal Information: When you register for an account or make a purchase on IBM Market, we may collect personal information such as your name, email address, shipping address, phone number, and payment information.

  • Usage Information: We collect information about how you use the Platform, such as your browsing activity, search queries, and interactions with sellers and other users.

  • Device Information: We may collect information about the devices you use to access IBM Market, including your device type, operating system, IP address, and browser type.

  • Location Information: With your consent, we may collect your precise or approximate location information to provide location-based services and improve your experience on the Platform.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, personalize, and improve our services.
  • To facilitate transactions and communicate with you about your orders and account.
  • To prevent fraud and ensure the security of our Platform.
  • To analyze trends and user behavior to optimize our services and develop new features.
  • To comply with legal obligations and enforce our policies.

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

  • With vendors, service providers, and other partners who help us operate and improve IBM Market.
  • With sellers on the Platform to fulfill your orders and provide customer support.
  • With law enforcement agencies, regulators, and other parties when required by law or to protect our rights or the rights of others.
  • In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

4. Your Choices

  • Account Information: You can review and update your account information at any time by logging into your IBM Market account settings.
  • Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or orders.

5. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

IBM Market is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information without parental consent, please contact us at info@ibmmarket.co.ke, and we will take steps to remove the information promptly.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your information, please contact us at info@ibmmarket.co.ke.

By using IBM Market, you acknowledge that you have read and understood this Privacy Policy.